Date of purchase: 23 may 2012 Written: 27 june 2012
1.0
Travel agency: (Moscow) Service type: оформление визы
Absolute negative. Hama.
Refusal of Schengen visas with ideal input documents. We paid a lot of money for registration. It is good that we did not dare to pay for the trip until we received a decision on visas. We sat on our nerves, watched the tickets go at normal prices, waited for an answer. And the comrades from RusVisa did not even bother to call and report the refusal in time when they received the information. They informed me only when I called myself, having lost all patience: "oh, didn't they tell you that you had a refusal?quot;.
In response to claims - rudeness and rudeness, "if you want to quarrel - let's quarrel." Those. this is their profile. This is service, this is customer-oriented!
Moreover, to the question - "were there any other refusals for ..." - they answer instantly, readily, without thinking at all: "No, not a single one!". We keep the brand, it's called. A blatant lie, learn to lie beautifully at least.