Travel agency review (St. Petersburg)

Vacation ruined

Author:
Date of purchase: 19 august 2014
Written: 30 august 2014
1.0
Travel agency: (St. Petersburg)
Service type: пакетный тур, отель

Will never, NEVER use this company again. We rested for 8 days, instead of 10, in a hotel below 3 *, and paid for 5. Vacation ruined! I don’t know how much they pay extra at the agency that they convince me to take a tour to Tunisia. We were set to fly to Cyprus, but the girl assured that it was expensive and why do you need 6 days in a 3 * hotel, when in Tunisia you can spend 10 days in an excellent hotel almost 5.5 *! Okay, we say show us the hotels) We start to choose, scroll through a lot of hotels, the agent advises Marhaba, but we refuse the Marhaba 4 * hotel, and choose Orient Palace (5 * ultra all inclusive!) As a result, upon arrival, the Arabs start throwing us out of the bus on the bus refusing to take us to the hotel and shrug. We (as it turned out, 8 people in the end from Versa) were moved to a hotel ... what do you think? Marhaba Palace 4*. In general, we arrived at 22.30 (at the same time, the company considered this day to be full for us, and when we departed, we flew out on the 28th at night, at 2 o’clock.

it's already 29, we counted the 29th as a full day! 2 days was simply stolen. We arrived at the hotel without dinner, without a guide, without any information from the hotel employees, left to ourselves. Personally, we had a note - Honeymoon trip, honeymoon suite, large bed. And what do you think. We were settled in a room obviously not for two, there is not enough space for one, there are two beds, a combined bathroom, someone's hair, sand on the floor and in the bathroom, concrete bars on the windows. Okay, holiday ruined. The hotel is not even 3*. Further more interesting, in the morning meeting with the guide, she begins to assure us that our hotel is good and dark, and there are no 5 *, and it’s 40 km to go there, and if we want, she will be lucky to show us the hotel all day, but this long and far. okay, everyone agrees to stay here, but change numbers. The receptionist will show us the room, of course it suits us, because

This is a room for honeymooners with a full bed, a balcony and a separate bathroom. But he says that we have to pay him every day 15 dinars for this room. (In general, they ask for money for everything, for all services that you have already paid for in theory). We're about to leave! Our guide Arina, in the end, knocks out the number. Let, of course, there are someone's lenses, hair, personal belongings of tourists who lived before us under the bed, we already agree to anything just to relax! Arina herself receives a good percentage from all local shops, to which she also pushes us discount cards (supposedly). He paints how everything is good and wonderful there. We were in a cafe and a cosmetics store, which she spoke of, it is impossible to imagine worse!!! quality and prices are terrible. But on the coupons Arina and the travel agency are written. And she gets 10% in her pocket from each tourist she brings. We are not whimsical in terms of rest, but believe me, there is something to compare with.

So we were in Turkey in a 3 * hotel, and check it and it’s not standing next to the garbage dump in which they stuffed us, wi-fi is barely alive, the food is C grade, the sea is very dirty, the rooms have already been described. Versa just pocketed 15 thousand, we calculated the difference. Immediately looked at the cost of this hotel and ours. And the most interesting thing. We bought a map of Tunisia and found where our hotel was located. So, not 40 km from us, but about 10 km. As a result, the guides lie, and they are not bad at welding on us.




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