Date of purchase: 01 august 2017 Written: 26 august 2017
10.0
Travel agency: (St. Petersburg) Service type: пакетный тур
We were delayed by the plane in that direction, we had to sit at the airport for a day. What was my surprise when, upon returning from the tour, the staff of the travel agency helped me to draw up a Claim to the tour operator for free (very legally correctly executed) and filed it myself. I returned from vacation only a week ago, and the money for the lost day has already been credited to my account.