Date of purchase: 23 march 2013 Written: 01 april 2013
1.0
Travel agency: (Moscow) Service type: экскурсионный тур, отель, авиаперелёт, оформление визы, оформление загранпаспорта, другие услуги
Spoiled holiday in Italy.
Avoid all advice.
I ordered a tour - Rome 7 days chose a hotel - the price is 86.000 rubles The company confirmed everything. Manager Olesya. Five hours before departure, a call from her 5 minutes before the office closes at 19.50 (the office is open until 20.00), we change the hotel for you, to the question why? There was no answer. We chose a hotel based on reviews and within a week chose the best option. We replaced it with a worse and remote hotel, they don’t respond to claims. .The proposed hotel offers rooms at a discount - On the face of an official crime.