Travel agency review (Novosibirsk)

Completely cheated because of the work of the staff

Author:
Date of purchase: 20 january 2011
Written: 26 april 2011
1.0
Travel agency: (Novosibirsk)
Service type: экскурсионный тур, отель, авиаперелёт, оформление визы

Here is how it was:

When flying to Turkey .... filled out at the airport, something like forms.

Upon arrival, a month later, they called and introduced themselves from the Sunrise C company, they said that we had a win and we could drive up to pick it up. Of course, as always, we tried to believe in a freebie, we were going to go.

Well, it seems that according to the numbers and subsequent explanations of the company manager, everything seems to be transparent that for the purposes of the advertising campaign and all that, we must pay the total cost of the tickets that they convinced us to purchase through them and give the money for visas. Let me remind you that this was in January 2011, and according to the certificate for a family vacation given to us, we had the right to choose any of the six months and from two countries .. and we chose in April to the United Arab Emirates.

The result is one we were told in one day that they did not give visas and it was too late to return the money for tickets.

There is a trial going on at the moment. My tel. 8-952-912 6446 contact anyone who has also suffered!!




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