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- They wanted to apologize but did nothing.
Travel agency review (Moscow)
They wanted to apologize but did nothing.
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Author:
Date of purchase: 11 september 2020 Written: 29 september 2020 |
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Travel agency: (Moscow) Service type: пакетный тур |
An unpleasant situation with an attempt to change the hotel upon arrival in Turkey. As a result, we were brought to the hotel that we booked, but we were not settled on the spot for a long time. The reason for this is still not known. During the rest, we were sent a message that they were ready to provide us with a free tour in compensation for moral damage. The question of what excursions are available and when, in the end, they did not answer anymore. It is not clear why it was proposed? ... In general, there are more questions than answers left
