Travel agency review (Moscow)

Free cheese only happens in a mousetrap

Author:
Date of purchase: 07 february 2014
Written: 26 may 2014
2.0
Travel agency: (Moscow)
Service type: пакетный тур, оформление визы

I have never written reviews before, I haven’t looked at them, but this time it’s impossible not to leave a comment and pass by ... After watching the First Channel TV show about Italy (with well-known TV presenters), my wife and I decided to implement a long-standing idea of ​​​​a trip to Europe . We issued a ticket (Pac Group operator, which we had not heard of before), because. there were the lowest prices for tours, we received a visa, everything is fine, we arrive at the airport and our tour begins with a flight delay for several hours (!), oh well, a delay, you should have seen the plane and what sounds it makes (!), everyone thought that this will be the end. Landed, everyone crossed themselves. I am not an aerophobe, but after such flights I will now be more careful in choosing aircraft, it is a pity that the operator does not care at all about the health risk of his tourists, sooner or later it may end badly.

After passing through passport control, we could not find a representative, he always ran back about his business, no one really could tell which bus we should get on. Checking into the hotel was also fun, it all started with the phrase "you have no reservation", again waiting, spent nerves for calls to an emergency number that cannot be reached, after an eternity we check in, the hotel is more or less normal, only to throw things, get out of it and forget like a bad dream. Dear gentlemen working in this tour operator, do you have a conscience to settle people in such rabbit holes ??? And now about the most important thing, having survived all the hardships of the first day and night, the excursion program began, one gets the feeling that the guides do not care about you at all, they are always running somewhere, and if you are behind the guide, then in headphones (which go for additional information).

a fee so that you can hear the guide clearly) you can’t hear anything at all, the sound disappears, the guide is lost from sight, people get lost, in general it was hell in all cities. It felt like I was in a race walking competition. We liked Italy as a country, very beautiful, the food is very tasty, everything is civilized, even roadside cafes, but you need to be more careful when choosing a company through which you fly! Summarizing, I want to say - with this sharazhkin office I will never go anywhere in my life, my health is more important to me, and I'd rather pay more for the tour than later pay for treatment in old age!




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