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Travel agency review (Kaliningrad)
Disregard for customers
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Author:
Date of purchase: 07 july 2011 Written: 08 july 2011 |
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Travel agency: (Kaliningrad) Service type: отель |
There are many good hotels on the RBT website, discounts are promised (- 60%, etc.), etc. In fact, it is worth calling, as a stream of excuses begins: "We don't work with this hotel, there is no connection with this one ..." and etc. The question is, why then post prices and photos on your site?
Further more. As soon as the conversation turns to ordering a specific hotel at a specific time, the manager asks to leave a request through the form on the site. "Tomorrow we'll check your mail and get back to you right away."
The application was left, everything was filled out in detail. We have been waiting for a call or at least a response letter to the email address for several days ...
