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- Good tour operator, everything went like clockwork.
Travel agency review (Moscow)
Good tour operator, everything went like clockwork.
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Author:
Date of purchase: 30 april 2018 Written: 15 june 2018 |
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Travel agency: (Moscow) Service type: пакетный тур |
We were very satisfied with the work of the tour operator Tui. Departure and back and forth clearly minute by minute (flying with the Yamal airline), the transfer to the hotel is fast and comfortable. The only thing that bothered us a little was the work of our hotel guide, Alla Kirgizova (Grand Miramor Hotel). Not only is the person very rude, she doesn’t know how to solve problems (and we had problems with going on an excursion from the hotel guide Tui, they simply forgot to pick us up), she also didn’t even consider it necessary to apologize for our ruined rest day. By the way, the hotline of the tour operator in Turkey does not work at 7 am, it turns out that they do not have round-the-clock assistance to tourists, they suddenly found out. Therefore, do not get involved in serious situations after hours, there is nowhere to wait for help))
