Date of purchase: 16 february 2015 Written: 28 february 2015
1.0
Travel agency: (Moscow) Service type: пакетный тур
Meeting, transfer, info - everything is clear and without problems.
The guides do not solve the problems that tourists have - they promise and do nothing. A broken air conditioner, a broken shower head, a bad drain - absolutely nothing has been done, while the hotel is 60% empty, which is easier to change the room, but Biblioglobus does not care.
To spend the night in a room heated to 40 degrees with a broken air conditioner for 9 nights after trips and excursions is a complete pipets.