Travel agency review (St. Petersburg)

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Date of purchase: 04 july 2018
Written: 12 july 2018
1.0
Travel agency: (St. Petersburg)
Service type: пакетный тур

July 4 flew to rest with his wife and daughter in the Crimea, Zaozernoye. We flew to Simferopol on a charter, we were seated on buses in accordance with the location of the hotels. We got an ancient big bus with smelly air conditioning (although the voucher said the bus had a maximum of 22 seats). The guide checked everyone on the lists and began to make pathetic speeches like "we have the best drivers, we care about safety, fasten your seat belts." And then the curtain - on some seats there were no belts at all, apparently they fell off from old age. At first we drove well, until we arrived in Evpatoria. And then it started: this is super service and you need to accompany each client to the hotel. They began to travel around all the nooks and crannies and drop off 2-3 people to their hotels. Then we came to Zaozernoye and the action continued. Total: the road from Simferopol to our hotel took 3.5 hours. During this time, you can drive around half of the Crimea, and here some 70-80 km.

At first, the guides snarled at the indignation of tourists, and then fell silent and in a half whisper called the names of the hotels they arrived at, without warning in advance which one was next. In general, the service is on the verge of deep Soviet depravity and will appeal only to those who, by a lucky chance, will be in the forefront of those who left the bus. In general, the positive mood from the trip was spoiled on the day of arrival, it's good that the Crimeans and the sea returned it.

The next day after arrival, the hotel guide came and explained some points and offered excursions. I chose an excursion to Yalta with a visit to several famous places. Keeping in mind the transfer, I specified how and on what the transfer will be made. She said (and even showed a photo of a minibus with about 15 seats) that we would go by minibus, picking up tourists from Zaozerny and Evpatoria. As a result, a bus like the new Pazik arrived, took 29 people.

Moreover, the recruitment was carried out from Zaozerny, Evpatoria, Novofedorovka, Nikolaevka, Sandy, Laspi. Driving into each settlement required skill from the driver, since the passages are very narrow, in fact these are villages. It took a lot of time, in the end we drove 6.5 hours to the first point of the excursion. After the tourists realized what they had gotten into, some demanded that the guide return the money, after which she hid her head in the sand like an ostrich and began to say that it was all the hotel guides who told us nonsense and she only had a ready list and route of movement and she was here nothing to do with it. The tour was called "Pearls of Crimea", I did not know that the nooks and crannies of the above settlements belong to them. The tour as a whole turned out to be quite good, the only thing that was promised was a visit to the Swallow's Nest, which in the end we contemplated from 300 meters from the observation deck.

The way back took 5 hours, we must pay tribute to the driver, who knows the local roads well and did everything possible to quickly take us. When the guide safely retired home, leaving us to enjoy the ride to the hotels, we asked the driver if everything was always organized like this. He said that he had been working with them recently and had not yet seen such logistics and offered in a friendly manner not to be disappointed and still come to Crimea, only without the Biblio Globus. Conclusion: hotel guides, to put it mildly, are cunning to sell excursions. I think it's easier to book a tour at any kiosk that is in every village. Worse than this, it is unlikely to be.




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