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- Firm - kidalovo
Travel agency review (Moscow)
Firm - kidalovo
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Author:
Date of purchase: 23 july 2019 Written: 01 august 2019 |
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Travel agency: (Moscow) Service type: пакетный тур |
We bought a tour of the Fortuna 5 * system to Turkey, Alanya.
In fact, we received the club sunny world hotel, where the level of service barely reaches 2 *.
To list all the "charms" of this hotel for a long time, reviews can be read under the description of the hotel.
From the first call with complaints, the tour operator sent laoeko6i for a long time !!
Managers biblio globe literally said the following: it's your own fault, Bought the tour blindly, now get what you wanted.
Other tour operators moved many tourists to other hotels without additional payments, realizing the horror of the current situation.
The Biblio Globe was unshakable to the last!!
He left his tourists to literally survive in the so-called 5 *.
Now we plan to file a claim, if the operator does not respond, then the appeal to the prosecutor's office is inevitable, since there is a fact of fraud on an especially large scale.
I hope my review will help tourists in choosing a tour, and even more so a tour operator
