Date of purchase: 22 april 2017 Written: 16 september 2017
5.0
Travel agency: (St. Petersburg) Service type: отель, авиаперелёт
At first they planned to purchase a tour at TUI. But we learned about the problems of the air carrier. Urgently changed tour operator. We contacted Coral Travel. On August 28, 2017, I received the documents in my hands. On September 4, they flew with Turkish Airlines to Antalya. the flight went great. Met by representatives of ODEON TOUR. Placed on the bus, brought to the hotel. This is where the nerve-wracking started. At the registration of tourists, it turns out that the son and mother-in-law are settled in the hotel, but my wife and I are simply not there. We experienced some rather unpleasant minutes. Just VALIDOL minutes. The representative of the host country provided active assistance to us. The hotel staff spoke only Turkish. And my Turkish left much to be desired. As a result, the girl from ODEON TOUR said that they would accommodate us, find a room so that we would not worry. We were eventually accepted and placed in a hotel. My wife and I are not the first time outside the Motherland, but such nonsense happened to us for the first time.
Personally, I no longer contact CORAL TRAVEL for any price. Adieu, CORAL TRAVEL! Farewell, CORAL TRAVEL!