Travel agency review (Moscow)

GUIDE TIMUR - SIMPLY BOOR AND IGNORANT! Ah, the tour operator TUI did not take any action!!!

Author:
Date of purchase: 29 june 2012
Written: 20 july 2012
1.0
Travel agency: (Moscow)
Service type: пакетный тур

Here is such a letter I wrote to the tour operator, but alas, no hello, no answer ...

On June 29, I flew to Kemer, the hotel "Ipsos 3 *", there are no complaints about the hotel, for which I bought it, I got it!

But there is a claim to your guide Timur, who behaved boorishly, yelled at me, and told me where to live and where not!

The story is this: the next day, upon arrival, I had a meeting with Timur, he literally began to cram his tours into me, to which I said that I would think about it!

At lunch, I sat with friends and we looked at brochures with tours that they gave us on the street ...

After that, your guide Timur took me aside and began to accuse me of distributing brochures with tours around the hotel, that I was a SPY ??? (I'm shocked), to which I was outraged and told him that I was not distributing anything but just read brochures. He must have been angry that I didn't buy his "expensive tour" from him...

he began to accuse me, be rude and speak rudely, to which I told him that I would call your company and complain, he told me to "call" ...

I called the branch of your company, they told me that they would deal with this issue in the evening, the manager would come and decide everything!

NOOOOOOOOOOOOOOO!

nobody came! and Timur the next day was already brazenly smiling in my face!

Question???

what kind of boors work for you, they push tours, and if I don’t buy, they accuse me of distributing some brochures! Moreover, I am the first in Turkey and the FIRST TIME flying through your tour. company!

Please sort out this issue!

Attaching photo!

Sincerely, Nik




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