Date of purchase: 01 april 2021 Written: 15 april 2021
1.0
Travel agency: (Moscow) Service type: пакетный тур
A disgusting company. On April 12, 2021, with the announcement of the official closure of borders and the cancellation of flights to Turkey from April 15, 2021, communication with the company simply stopped, neither SMS nor calls were immediately answered on all phones. After a long search and messages in the general chat of the company, threats of coming to the office with the police deigned to answer. Borzos answer, apparently they think that the law is not written for them. Attached a screenshot of the message to the review. As a result of communication, they refuse to return the money.
We are preparing a lawsuit in court, as well as applications to Rospotrebnadzor, the Prosecutor's Office and Rostourism.
If someone has the same problem with this company, we can file a class action lawsuit. Contact phone 89853500365 Alexander.