I've never seen a worse relationship...

I would like to write a review about this company so that you do not waste your money, and most importantly, your time and energy by choosing a tour with them.

The situation is this - I booked a tour (1.5 months before the new year), immediately made a 100% payment, as a result, I waited more than a week for confirmation (and this is on the eve of the New Year, when every minute counts)!

I did not receive any response, although I called and reminded myself, but in response I received only one answer: "Wait, nothing is known,"

As a result, more than a week after the payment, unable to stand it, I spoke rather rudely with the manager so that they would give some kind of answer, and not pull rubber, after which I almost immediately received an answer: "This tour is not available, we can offer an alternative." But most importantly, the alternative was almost 1.5 times more expensive.

I wrote a request for a refund and have been waiting for a refund for 4 days. When I call - again the answers are the same: "There will be a return, but we don't know when."

In general, I have never met a worse relationship, and I advise anyone not to contact this agency - just waste your nerves and time.

I hope that at least the money will be returned as soon as possible.

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