Italy, Rimini - Cities of Art, Tour Light

I went with the tour operator Tez Tour to Italy. Bought the tour for my birthday. It turned out 14,000 rubles for breakfast. 2 excursions - to Venice and San Marino were also included.

There are no complaints about transfers and excursions. Although we were settled not in Rimini itself, but in the suburbs of Viserba. The tour was called "Cities of the Arts" Light. Unfortunately, we only recognized the hotel on the spot.

The office manager in Sokolniki did not order me a vegetarian meal on the plane, although such a service is provided by the airline. I was told that the airline does not have this type of food. They also did not warn about the tax on hotel accommodation and a deposit at the hotel of 50 euros. It was not possible to change the type of food at the hotel, this can be done no later than 2 weeks before departure.

Upon arrival at the Giamaica 3 * hotel, it turned out that we were being accommodated in a neighboring hotel across Angelini 3 * street. And for breakfast, we have to go to Giamaica and resolve all issues there. There was no window in my room, it faced the wall.

From our group, a family of 2 people and 2 female students settled in the same hotel. But they were given normal rooms with good windows. Although the family did not have a soul - just a stick sticking out of the wall. I had no water pressure at all, that is, it was impossible to wash. The water in the sink is ice cold, you have to wait 10 minutes to warm up. They didn't remove much. The floors were not washed at all. The bathroom did have a window. Shower gel and soap put once. The owner of the Giamaica hotel, with whom I tried to resolve the issue, told me that it would not be possible to relocate me. On February 2, our guide Natalya Zubtsova came, with her help they changed my room. That is, for 3 nights I could not wash normally. The light in the new room burned out as soon as I moved in. Again, at my request, they told me that I wanted too much. The light was done in a day.

We went on excursions to San Marino and Venice (they are included in the tour) Accompanying the group - Andrey In this regard, I liked everything I still remember, upon arrival at the hotel they took a deposit of 50 euros and a tax on accommodation of 15 euros We were not warned about this by the travel agency In addition, the hotel had rules That is, for example, if you eat or drink in the room, then a fine of 300 euros is charged And so on A whole sheet of instructions The owners of the hotel are rude The hotel was not offered to change us Also sometimes we could not get into the hotel But the worst was, when I couldn’t get in at 23 o’clock I turned to the Giamaica employee, he answered that I knocked on the windows, but he would close everything at 24 o’clock, and it’s not his problem that I call the guide I call the guide Natalya She yells at me that she sleeps, I wake her up, she gets up at 4 in the morning, and this is not her problem, she is not responsible for me, and that there is an employee in the hotel who deals with this. Luckily, I got to the hotel, but the impression remained. complained to me And then to me she expressed that because of me she never fell asleep and "Thank you very much Anya" That is, already on "you" to me Although I'm not her friend And again she started yelling that these are my problems and she is not responsible for me, even if if something happened and all the arrows were transferred to the employee of the Giamaica hotel Guide Andrey said that Natalya was right and that I paid little money and had no right to demand something more. From which I concluded that if I spent the night on the street, then for the Tez Tour employees it would be ok

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