Liked it a lot

Good afternoon. Having returned from Greece, I can give an objective assessment of the Tour company "Top Trips", to which this review will be devoted. A huge plus is a well-developed network. 8 offices in different districts of St. Petersburg. If it is inconvenient to go in person, there is an online sales office. So we opted for the central office at 51 Nevsky Prospekt. The office is quite easy to find. It is located within walking distance from Mayakovskaya metro station. On a call to the intercom at the front door, the door is opened. Office on the 2nd floor. Opening hours from 10.00 to 22.00, which is very convenient! At the entrance to the reception administrator. Always welcome guests with a smile! Even at the end of the working day.. A very interesting approach to interior design.. Everywhere there are glass vases with sand from different countries and the flag of this country. The wall is decorated with photographs of tourists. A lot of certificates, diplomas and awards, which confirms the high level of service quality.

Staff - Several tour sales managers and visa officer. Visa department: We talked with Evgeniya. They clearly explained the package of documents for obtaining a visa, told what kind of visa to make and helped with the collection of documents. Visa processing took 2 weeks. SMS notifications about the readiness of the visa are set up, which will allow you to quickly find out the information. Sales department. The employee we worked with is Julia. Sometimes I even felt embarrassed how many stupid questions I ask, and how patiently Yulia answers them 100 times) So, having learned the dates of Yulia's vacation, she suggested in which country it is cold at that time, where the sea is better, what to expect from each specific country . The choice we jointly stopped in Greece. Julia was able to reasonably explain which part of Greece we should choose and why. Thus, we decided that we were flying to Halkidiki. (Cassandra). (Only on the advice of our manager.

I had not even heard of this place before, most often the islands of Crete, Rhodes, KOS) are heard, and we trusted Yulia - and remembered her with a kind word for the whole vacation. The manager helped to choose a hotel.. Showed photos. We immediately looked at what kind of beach it was, the distance from the settlement, what coastline, checked the rating on the site with reviews. Julia was able to bring us closer to what will be in Greece on her real photographs. Having paid the first part, and having already left home, we realized that we wanted another 1 day more and Yulia was again able to make sure that we were the happiest customers) she was quickly able to pick up a tour for us, taking into account our wishes, despite the fact that we even had to change departure date. And this is all remotely after the payment of the first part and the conclusion of the contract. They sent us an extra right away. agreement with new dates and amount. As soon as the confirmation of the hotel came, we were immediately notified.

Having paid the remaining amount, we were given a contract. Tickets could be picked up at any convenient office or received by e-mail, which we chose. As a result. The hotel fully complied. No awkward situations. Staff - professionals.. Our holiday began with the choice of this company, which we are immensely happy about. Everything is perfect. Thank you so much for such an organization!

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