Date of purchase: 29 october 2011 Written: 27 december 2011
2.0
Travel agency: (Moscow) Service type: пакетный тур, отель, авиаперелёт
Rest in Paphos. Everything was great except for the return flight. I paid for tickets for a direct flight by Cypriot airlines Larnaca-Moscow. But the day before the flight home, we were informed by representatives of the tour operator that the flight was a little delayed. When we received electronic tickets in our hands, it turned out that the flight was not just delayed, but we had to fly first to Budapest by Hungarian airlines and after 9 hours of waiting to Moscow by Aeroflot. Although, (we found out from the Cypriot airlines in Larnaca) there were seats on our flight. As a result, the plane tickets from Moscow to my city, which were bought in advance, disappeared. Nobody explained anything, there were no apologies from the tour operator and its representatives. People, do not use the services of the Labyrinth. They don't really care about the customer. You will lose money and a lot of nerves ...