This summer I was vacationing in Italy, considering the hotel and flight separately - I decided that it would be more profitable to take a tour in Travelata. In addition, they have "visa support", which is important when obtaining permission for a tour in the EU. Also from the advantages I can note online booking and sending all passport data via the Internet. At each stage, step-by-step support, consultations by e-mail, even at night. There are no complaints. And from the wishes - you can make a personal account, it is somehow more comfortable with it and it will be easier to communicate with the manager, as well as see the status on all issues and documents.