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Travel agency review (Omsk)
Medium
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Author:
Date of purchase: 21 june 2019 Written: 25 august 2019 |
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Travel agency: (Omsk) Service type: пакетный тур |
From August 4 to 11, 2019, a trip to Europe, to Prague, took place. And because I went alone for the first time and decided to purchase a tour through an operator. Intermediary in Omsk Travel Planet, through the Biblio Globe in Moscow. Flight: Rossiya Airlines - flights without delay, on time, landing is good, even though there was a strong wind in Prague at the time of arrival.
Transfer: We were transported and brought to the airport quickly, all the information of interest was announced or delivered personally. Assistance was provided with the registration of Tax Free.
Visa: I bought a ticket 2 months before the trip, I don’t understand why the visa processing began only 3 weeks before? We live in the region, and the rules in force in Moscow do not work for us. Certificate of employment is being prepared 10! days. This causes nervousness. They may not give you a visa. Affordable air tickets are non-refundable.
Excursions: The cost of the excursion includes transport and guide services, guides recommend food outlets by agreement with them, guides lead to jewelry stores, even if the tour is not related to this topic, and stop there for 30-40 minutes. At the end of the bus tour, the guide voices a wish to leave money for tea / beer to the driver.
Documents: according to the conditions of the Biblio Globus, the issuance of documents (insurance, tickets, etc.) is carried out in THREE days (in fact, in TWO), I had a fear that they would not give a visa. I bought tickets for the train, because they can be returned. Air carriers know the situation in the tourism market, so the closer the departure date, the more expensive the ticket. Already on the way, documents were sent to me by e-mail. The manager of the intermediary in Omsk (Planet Travel, girl) also accused me of leaving in advance. Departure on the 4th, documents sent on the 2nd. I left on 2, early in the morning.
Addresses were provided in Moscow where I can print the documents. When contacting the printing point, there was a problem with program compatibility, as a result, I spent 1.5 hours at the printing point, and the employee was very dissatisfied with solving the issue with printing.
In conclusion, I want to say - DEAR COMPATRIOTS, trust the reviews, and respect yourself. It is the tour operators that depend on us, not us on them. GOOD LUCK TO ALL.
