Date of purchase: 16 october 2013 Written: 11 november 2013
10.0
Travel agency: (Moscow) Service type: пакетный тур
Three friends gathered for a very budget vacation in October. We were looking for tours on the Internet - we found the best options at Travelata. They themselves could not understand what exactly we wanted, so we turned to them for help.
An angel called us - manager Katerina Kuznetsova, and since then we have been under her angelic wing. Several times a day, options for hotels were sent to E-mail, and something always didn’t suit us - either the prices or the terms.
Finally, we decided on the tour - we immediately paid by card over the Internet, sent our passports to Katya by e-mail to draw up an agreement, immediately received an agreement and a list of docks for obtaining a visa by e-mail ... because of us, Katya was at work until almost 10 evenings, simultaneously controlling the process via Skype, not missing a single detail!
We were treated like babies. I still have about 20 letters from Katya on my e-mail.
In the process of applying for a visa, we were informed every day how things were going, when there would be accurate information, whether they had given a visa or not.
In the end - we went GREAT!!! The process was just perfect.
We wanted to get a diamond for a penny - to go very, very budget, but very, very high quality. And it was Travelata represented by Katya Kuznetsova who did it for us!
Thanks guys, keep it up! Now - only with you! And I advise everyone and sincerely recommend - Travelata!