Date of purchase: 21 july 2011 Written: 13 september 2011
3.0
Travel agency: (Kyiv) Service type: экскурсионный тур
Dear potential tourists, if you want to go to the Czech Republic - ask the tour operator for the name of the host country. If this is "Best of Travel" - know that this company was founded by immigrants from Ukraine and you will receive the appropriate service: you will come to the Powder Tower and find out that you are not on the list for the tour and the boorish guide will say that this is not her problem and will send you to the central office , may not provide a transfer from the hotel to the airport and you will be in a hurry to look for a taxi to catch the plane, no one will even think to apologize to you, let alone return money for services not rendered. Accordingly, tours of such an unreliable company are sold by the same non-customer-oriented small firms like "Natalie Voyage". Of course, everyone makes their own choice, I just want to warn you about possible problems with such unreliable tour operators.