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- Not very professional
Travel agency review (St. Petersburg)
Not very professional
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Author:
Date of purchase: 30 june 2018 Written: 14 july 2018 |
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Travel agency: (St. Petersburg) Service type: пакетный тур |
I turned on the recommendation of a friend to the department at Marat. We chose a good tour. But when paying with a card, there was a hitch: we waited a long time for a response from the bank. During this time, the girl herself decided to cancel our booking, although I told her that everything would be paid for and nothing had to be canceled until the answer from the bank came. She nevertheless canceled without my knowledge, and at the last moment returned it, saying "wow, the price has already risen by 4 thousand during this time." Unpleasant. Nearly got overpaid because of her initiative.
