Nothing terrible from what they write

I read a lot of horror stories about this company (tour operator)

She flew to Greece, Crete from May 12 to May 19 (host - Phoenix)

Of course, I didn’t like the manager in the office, who didn’t know anything and couldn’t find out what was unnerving, but I understood that she no longer works there

No problems with transfers

It's bad that there are no minibuses that would bring tourists to the hotel

Guide Sergey (Heraklion) appeared at the hotel only with the arrival of new tourists

But answered all my questions on the phone.

Very imposed excursions, but I understand him

I took one - on May 14 - Knossos Palace + winery + Heraklion

I paid 52 euros (48 euros for the guide and 6 euros for the entrance to the Palace, which I was not warned about)

Of course, the tour is not worth that kind of money honestly

It's better to go see

It's a shame that there was no sightseeing tour in Heraklion and only 2 hours for sightseeing

The girl-guide told everything very artistically But again, I feel sorry for this money

Bus ticket 2 euros from the place where we lived (pos Anissaras)

Transfer 25 euro

Everything is cheaper for companies in the city and not so tied to the time of the tour

Upon leaving Greece, we were taken to the airport and then it turned out that the flight was delayed by 3.5 hours And the guides didn’t tell us anything Although someone found out in other hotels In general, we were delivered in 5 hours

As soon as we went to check-in, all Anex representatives fled from the airport hall

As a result, we flew out only about 24 hours instead of 18

The moment is

I understand that the company is chasing savings

They flew extremely inconveniently with the Utair airline - from Moscow at 14 o'clock and were at the hotel only at 18 local time That is, despite the fact that payment was made from May 12 all day, there was no breakfast and dinner

Departure from the hotel was at 12 o'clock on May 19, transfer at 15-25, lunch at the hotel was not allowed. The plane was preliminarily at 18 o'clock. This is all extremely inconvenient

The airline itself is not much worse than Transaero in terms of service, for example

But the planes are old

And of course this situation with a delay spoiled the impression

Maybe you need to look for more options for airlines and offer them to tourists

Documents in the office were given to me in a few days

Bought an early booking tour.

I paid part immediately, and part of the money after 2 weeks (counted at the euro rate, and it turned out only 100 rubles more expensive)

It is possible that I will use the services of the company again, but I certainly will not fly in the afternoon and in the evening and from Domodedovo))

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