|
Author:
Date of purchase: 26 december 2013 Written: 08 february 2014 |
|
Travel agency: (Moscow) Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт, оформление визы, другие услуги |
Dear tourists. I decided to write the whole truth about the TUI agency in the VEGAS shopping center on the Moscow Ring Road. This is the 2nd floor, Bazaar gallery. OOO "TELETS" The nearby fur and bag shop also belongs to her. I worked in this company for a month and was very disappointed in the director. The director's name is Elena. The first thing I didn't like was that all tours are paid to the operator just before departure. Because of this, you have to make a fuss and beg the managers of the direction. Example: flight to the UAE tonight, but the application has not been paid. Tourists call, worry, freak out, but you can’t do anything. You don't have that money. They are with the director. Later, the application is paid, and the operator does not immediately see the money, and the tourists are already making a fuss, and you yourself are nervous. Do you think it's worth it to work there? Another incident on the last day of work. Transfer tourists at the request of the director to another operator. I call tourists and explain everything. They agree over the phone. Everything seems to be ok.
I'm making a reservation. The application is confirmed. Then a tourist calls and says that he no longer wants to go. Oh god how. That's a fine. And he answered, I signed another contract with you. Like this. After lengthy requests and providing a bunch of information, he again agrees, but on the condition that everything will be paid for and provided to him in the form of scans by mail. But I don't have his money. They are with the director. I called dira, and she got sick. So I, a kind soul, offer to pay from my own, and she will return them to me later. And as you understand, I still haven’t received them, I’m already silent about the salary. It's been over 2 months now. And I can't do anything. Damn it's a shame. So warn you before contacting this agency.