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- Unsatisfactory work of the tour operator.
Travel agency review (Krasnoyarsk)
Unsatisfactory work of the tour operator.
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Author:
Date of purchase: 19 may 2014 Written: 16 may 2016 |
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Travel agency: (Krasnoyarsk) Service type: пакетный тур |
With a single-standard paid for, they tried to hook up with another tourist. Not only did the called representatives of the Biblio-Globus not help in resolving the issue, they also lied in explaining to the travel agent. where I purchased the tour, as if the tourist (I) claimed to check in before 14-00. The whole conversation with the hotel manager was with the representatives of the Biblio + Globus. I am well acquainted with the rules of settlement, I did not apply for early settlement. In addition, with representatives of the tour operator, the hotel manager said that the next day there would be no rooms. There could be no misunderstanding.
