Travel agency review (Moscow)

FRAUDERS!

Author:
Date of purchase: 16 april 2019
Written: 17 april 2019
1.0
Travel agency: (Moscow)
Service type: пакетный тур

New divorce from the biblio globe! (I can’t even write with a capital letter!) Trips to Italy for 4 days, departure on April 20, 2019 ... April 16, apparently due to low demand, it’s not the season yet, bibles in the evening throw off 16-20 thousand rubles for two .... not surprisingly, there are often such chocolate offers for those who have a valid Schengen, they caught more than once ... this time the fishing was directed because of the anniversary on April 20) in general, we form an application for a tour at 20 o'clock at a price of 15 s thousand rubles in kopecks ... we receive a requirement to pay for the tour immediately, before confirming the booking ... we are surprised, but, trusting the tour operator and dealing with him not for the first or even the second time, we pay the full cost online ... and begins auction...((at midnight we get a message about the need to pay extra 9400 rubles?

in the morning we are trying to find out the reason for the rise in price from the managers and again we are sooooo surprised .. rudeness ((due to the fact that the flight is timed to coincide with the DR, we still pay the required amount ... BUT! the next step of the beloved bible!)) we were told that the hotel was not confirms the reservation and receives an offer to choose another hotel ... at a price of at least another 6 thousand more ... for the sake of interest, we check the hotel that allegedly refused the reservation on other sites (booking, etc.) - there are a bunch of rooms for sale ... not the season after all ...

In summary... I always considered biblioglobus the most reliable company in the travel industry market.. given a choice, I always chose this company, even if their price was a little higher... and their last-minute offers were always honest... and soooo disappointing (( and spoiled others (( BE CAREFUL WITH THIS COMPANY! DO NOT SPILL YOUR HOLIDAY AND REST!




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