Disgusting! Don't get caught

Unfortunately, we used the services of the Templar travel agency through the Biglion discount site.

We bought tickets to St. Petersburg for the celebration of the closing of the fountains in Peterhof. The Biglion website had a description of the trip:

The coupon price includes:

– transfer on a comfortable foreign-made bus Moscow – St. Petersburg – Moscow,

– excursions around the city and parks of Peterhof with a visit to the Hermitage.

The entrance ticket to the festival of fountains is paid on the spot (approximately 600 rubles per person).

Only phone numbers of the company are indicated (495) 621-23-77, 626-09-48.

For them, they simply answer "hello" or "they are listening to you." It is immediately clear that this is some kind of "sharashkin office". But there is nowhere to go, everything has already been paid for. Called the second number for the first time. The woman spoke rather rudely. She needed the passport details of all the participants in the trip (I wonder why? - take loans?

)Usually, for a trip without a hotel and crossing the border, only the passport data of the responsible person is requested. We had one child with us and I could not immediately give the number of the birth certificate. I didn't get through on this number, I called the first one. There, the employee said verbatim: you are calling and distracting. They will need to call you. "They called. At seven o'clock in the evening. I explained to the girl that I was in transport and could not provide data. She insisted in a rude manner.

Here is the itinerary for the trip:

09/16/2011 (Friday):

22:00 - departure of the bus from Moscow from the station. m. "Voikovskaya".

09/17/2011 (Saturday):

09:00 (approximately) - arrival in St. Petersburg. City tour and visit to the Hermitage. Free time for lunch.

16:00 - departure to Peterhof. Tour of the Lower and Upper parks of the capital of fountains.

21:00 - Fountain closing celebration with fireworks and theatrical performance.

00:00 - departure to Moscow

09/18/2011 (Sunday):

09:00 (approximately) - arrival in Moscow at the station. m. "Voikovskaya"

There was nothing like it!

We have one information, the drivers have another. And in fact, the departure was at 23.00.

Guide-accompanying Marina Vasilievna did not say hello, did not introduce herself. They dictated to me the number of seats 74,75,76,77, and 58. They said that all the seats are nearby.

The guide on the list has my 74th place crossed out to 58th. Although they can see very well that the surnames are the same. Some of the seats were facing each other. Many had broken backs.

Two still in Moscow refused to travel. Two people drove back at one of the stops. This is saying something.

The night was terrible. The bus smelly, constant creaking.

The driver drove in the downpour so that everyone said goodbye to life. Stops were not announced. time was determined by the drivers. 10 minutes. to eat and stand in line for the toilet. I had to run to the field. And our guide ate for an hour. At that time, we humbly sat on the bus. They made films. It was a nightmare. Such vulgarity.

But there were children on the bus!

We arrived in St. Petersburg only at 12.00. We drove past the Hermitage three times. The guide didn't know what it looked like! Time runs. As for the review, she did not agree. Can't say pick up time. In the end, we separated and organized our own time.

On the survey people lost. How is that even possible!

Visits to the Hermitage turned out to be at my own expense. At about 5 pm we went to Peterhof. As it turned out, the Upper Park is closed and there will be no tour at all. It turned out that we just got a scheduled bus + lost time.

We returned to Moscow at the beginning of the first. Instead of 9 promised. With a broken mood. Money thrown to the wind. Of course, we are "rednecks", since we bought a trip at a discount. But such treatment is generally unacceptable. You see, they didn’t say anything to her (guide), and in general she was going for the first time.

Drivers protect her. Claiming that we bought an individual tour and the escort should not do anything at all. Dead weight.

We did not buy a ticket for a regular bus! They refused to name their transport company. Sitting on the seat behind the driver, I heard them talking about the fact that the brake pedal is not fully depressed!

And at the same time they drove along a mighty road. Despite the fact that the numbers are Moscow, the seers do not even know Moscow. bus number at 833 cm.

Like this. In short and emotions looks like a trip with Templar....

Moscow, Kuznetsky most street, 21/5 office 621 Metro: Kuznetsky most Phone: (495)621-23-77 (495)626-09-48

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