Travel agency review (Rostov-on-Don)

They returned the money (everything is fine), it's a pity the company has been working for so many years.

Author:
Date of purchase: 03 september 2017
Written: 30 october 2017
10.0
Travel agency: (Rostov-on-Don)
Service type: пакетный тур, экскурсионный тур

I have been using the services of this company for more than 5 years, count on an ongoing basis. In September I bought a ticket to the Crimea for 7 days

I was supposed to leave on 09/15/2017 the day I received an SMS from the fact that the flight was canceled and no one would go anywhere. I started calling the Director on a personal number (yes, I have it, since it’s not the first time I bought it from the Director, Svetlana)

I didn’t get through right away, they called me back, they told me where to go for the money, they returned part in cash in two stages in September and in October the rest of the cards returned 100% of the voucher without any deductions. I found out the reason for all this, the company is old, checked by me. and my friends have already closed more than once due to the loss of the director’s health, and apparently no one except her is interested in anything. In general, I don’t know how I will travel now and where, this company was very convenient for me.

can be cured and everything will be fine. I wish Svetlana a speedy recovery and continuation of her activities

. And on the reviews that I read, I’ll say this, you first communicate with people normally and then write that they are thieves and mosheins.




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