Date of purchase: 15 april 2021 Written: 06 may 2021
1.0
Travel agency: (Moscow) Service type: пакетный тур
The rest began with the transfer of the morning departure flight from 11.05 to 15.55. Upon arrival in Cyprus, a bus transfer was presented, which was also delayed and eventually arrived at the hotel at the end of dinner. As further refused, without notice and explanation, they brought to the hotel that did not correspond to the declared contract. Under the contract, Atlantica so white luxury resort was the first coastline, Atlantica arenas was brought the second coastline. At a meeting with the guide, Tatarnikova said that she had nothing to do with it and transferred all the responsibility to us about where we were looking when they brought us initially! With a request for an explanation, she explained, sort it out yourself, you should have been “processed” about this case even on the bus. As a result, we found this hotel Atlantica so white luxury resort, it turned out to be closed. With the question of compensation for non-pecuniary damage and the transfer or extension of the tour as a result of the sold closed hotel and misleading without any warning denied! Lost confidence in this company!