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- They asked for help, the tour operator just threw it.
Travel agency review (Moscow)
They asked for help, the tour operator just threw it.
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Author:
Date of purchase: 04 september 2020 Written: 13 october 2020 |
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Travel agency: (Moscow) Service type: пакетный тур |
Didn't like the hotel. We turned on the day of arrival with a request to transfer us (with an SUPPLEMENT, we really appreciated it) to another hotel. Not only that, our request was resolved 5 days out of seven holidays!!! Also, in the end, the option that we were told "Additional payment of $ 89 for 5 days" as a result became "Additional payment of $ 200 for THREE days!" and the manager of this agency was rude, although they announced that we had a birthday on the trip.
In general, in the future we will try to buy tours NOT from Coral Travel.
