It's not the writers who write the reviews, it's the tourists. Try it, it's inspiring!
×
We will send you one letter
on the day you return from vacation
on the day you return from vacation
Specify E-mail
Please enter a return date
- Home →
- Reviews about travel agencies →
- Moscow →
- Claim!!!
Travel agency review (Moscow)
Claim!!!
|
Author:
Date of purchase: 28 december 2014 Written: 04 january 2015 |
|
Travel agency: (Moscow) Service type: пакетный тур |
We bought a tour to Pattaya on 28.12 with a departure on 16.01.2015. through an agency (not directly) Although I understand that they do not work directly. 03.01 An agent called me and said that Sanmar refused to fly a transaero from St. Petersburg to Bangkok! They have flights only from Moscow! That is, either we take from Moscow and pay extra, since tours are more expensive (plus all the ensuing dates, other dates and getting to Moscow on our own, and this is all money) And a refund, of course, after the holidays ...... vacation flies to hell. .... But the most important thing is on the Sanmar website by phone: (800) 775 11 50
the Moscow AGENCY answered, as they said, and they don’t know about flights from St. Petersburg! Enter the application number and passport number, everything is written there .... When you enter, nothing is written about the cancellation of the flight, it is not written anywhere on the site either, they answered me in the contact group, contact where you bought the tour ......
Is it not possible that the agency may turn out to be crooks - and who is responsible - if there is no connection with the tour operator itself! As if they themselves are a sharashka office ..... before that they had never taken a tour through sanmar .... here is the result - do not be stingy ...
