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Travel agency review (Kazan)
Responsive manager
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Author:
Date of purchase: 01 august 2019 Written: 07 september 2019 |
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Travel agency: (Kazan) Service type: пакетный тур, отель, авиаперелёт |
My second tour abroad (excluding Soviet times). In general, I judge the work of a travel agency by the work of a manager. It all depends on the manager you get. I liked the work of the travel agency manager - Julia. Friendly and responsive. a little persistent in calls and messages in Watsap, but that's their job. Assistance in selecting hotels according to my criteria. Offers - tea, coffee at meetings (although he refused, but also nice). Upon arrival - SMS from Yulia - how did you fly, how did you settle down? And during the rest - questions about the quality of the hotel and rest. Happy to answer all inquiries with sending photos. In the process of rest, the baby fell ill - she helped with advice on contacting a doctor for insurance. The way back is also tracking by Yulia, an employee of the Pegasus travel agency. Invitation to a meeting at the point of sale to "share experiences." In general, the work of a company representative for 5.
