Date of purchase: 18 september 2015 Written: 24 september 2015
1.0
Travel agency: (St. Petersburg) Service type: пакетный тур
On the tour, everything was arranged by phone. In principle, we completely chose the tour ourselves, we knew which hotel we wanted, we had a good idea of its price tag (about $ 4,000) and it met our expectations. In fact, it turned out just come to the office and pay.
Victoria Nazarova met us at the office.
At first she said that the tour had risen in price by $ 250 (if it had risen in price - it was impossible to call to warn?! Should we have waited until we arrived at their office?) Then she began to offer other options one and a half times more expensive. Behaved NOT politely, sometimes boorishly. With such a promise - you are all idiots, listen to me.
It all ended with the fact that we spent several hours on this firm. As a result, we turned to another company and bought a tour to the hotel there. which we originally wanted at the old price, although Victoria assured us that it had risen in price. And it's not even the price, but the deception by Victoria.
There is no trust in such a firm and such a manager.