HORRIBLE OFFICE

Flights are normal, everything was fine. And then the fun began. Nobody met us, we found the Biblio-Globus counter, it turned out there was a completely different FIT HOLIDAYS company in place. the company is super mediocre, the guys who are responsible for you may be 17 years old, because this is the only office that takes minors to work. Zhanna met us, for starters, I would advise her to learn Russian and put on a competent speech. And AT LEAST know exactly what you're talking about. They said that the hotel is in the center of Alanya. We were driven 4.5 hours to the hotel, it turned out to be the last "in the center" on the mountain, 1.8 km from the sea and 30/40 minutes drive from Alanya itself

After settling us in this viper, Zhannochka quickly merged. Viper - Club Sunny World Hotel supposedly 5 * why you can read in the reviews of this place.

In general, on the very first day, we began to contact Travelata, Biblio-Globus and Fit Holidays in order to resolve this issue.

According to the program, there should be 5 stars, the Travelata agency has 4, and in fact the HOTEL has not been accredited at all. Here, the super arrogant guide Shah offered us relocation to another HOTEL SUCH THE SAME HOOK for a small surcharge of 200 euros. It is EURO. To which, of course, everyone was outraged. BIBLIO-GLOBUS DID NOT PROVIDE ANY HELP, LEFT IT IN SUCH HORRIBLE CONDITIONS. Travelata and Biblio-Globus threw off responsibility on each other. I called 1000000000 times, of which the issue was never resolved.

money just thrown away

we didn't rest

we were deceived

we are in the infectious diseases hospital after such a REST. THANK YOU BIBLIO-GLOBUS AND TRAVELATA. Your work is a complete bottom! We will never use the services of your terrible company and tell everyone we know to run away from you!!!!!

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