Travel agency review (Moscow)

Terrible tour operator!

Author:
Date of purchase: 27 june 2013
Written: 28 june 2013
1.0
Travel agency: (Moscow)
Service type: пакетный тур

Good day to everyone .. I’ll tell you about my story. I’ll tell you right away DO NOT BUY TOURS ON THE SITE bgoperator ru because at first glance everything is fine, I chose a tour, confirmed it, paid .. and wait, it’s not clear what, maybe applications from the site are processed last , everything that is sent in the process, all kinds of booking pictures, information about flights, etc.. you can still pay 25 euros for specifying a flight!!! it looks like the system just generates all this nonsense into the sky, nothing is booked, nothing is done. Example. I decided to make a gift to the Girl on her birthday, I did all of the above, I’ll clarify that I booked not a day or two in advance, but more than a week in advance, everything on the site shone with a sufficient number of seats ... even after booking they offered to specify the flight, for a fee of course .. Well, I'm in the 7th heaven with happiness, how simple and good everything is, I paid and I'm sitting satisfied. But no...

after three hours, the answer came that your reservation was canceled due to lack of tickets .. Vooo how ... Everything would be fine, but they contacted me for all questions and appeals only a day later .. and they said that the refund, which was planned on vacation and the so-called gift will be returned in 2 weeks.)) that is, a week after the event that I wanted to celebrate somewhere abroad Well, think before you cooperate with such organizations. Thank you all, be vigilant.

Portal BGOPERATOR RU full YYY how can it accept bookings, and even more so payment !!!, the system showing that there are tickets, and not making any record of booking seats! It turned out that at the time of booking everything was there, the payment was also successful, but when the manager took it into his own hands, after what time, there were no tickets, but the money was already in the account ..

and the money will be returned to you only after going through the full path of the formation of the bureaucracy and after 2 weeks .. and now break off the tourists .. sit without money and without vouchers !!!




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