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- Failure to comply with the terms of the contract, lost time, missed opportunities
Travel agency review (St. Petersburg)
Failure to comply with the terms of the contract, lost time, missed opportunities
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Author:
Date of purchase: 16 march 2014 Written: 25 may 2014 |
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Travel agency: (St. Petersburg) Service type: отель, авиаперелёт, другие услуги |
A month after the purchase of the tour, it turned out that the terms of the trip were changing due to the cancellation of the charter on the day of departure. We paid extra for the extended trip time (14 days instead of 10). After 2 months, it turns out that the reservation for the selected hotel is canceled and either you have to pay extra again or agree with one of the two proposed hotels (obviously worse than the paid one). Moreover, they offered to wait for the return of money for the cancellation of the tour and the canceled trip within 1-2 weeks. As a result, time was lost, other opportunities were missed and nerves were frayed twice. to this firm. I applied to the office for the Bolsheviks.
