Travel agency review (Moscow)

Terrible travel company!!!

Author:
Date of purchase: 16 june 2018
Written: 10 july 2018
1.0
Travel agency: (Moscow)
Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт

Hello everyone who is reading this right now. I want to share with you the sad experience of vacationing in Thailand in Phuket with a tour

operator Anex tur. Rested with my wife from 16.06 to 27.06 at the IBIS KATA PHUKET hotel. Firstly, they flew to the wrong airport that we were promised from which to

hotel to go 30 minutes, but in general to another from which, after a 9 hour flight, we drove 4 and a half hours by bus in general

just tin!!! Further we were told that the next day we were supposed to meet with our hotel guide there is such

Tatyana Kabargina. At this meeting, we were told about all the proposed excursions and prices and were told to think quickly, otherwise there are very few places and you may not get where you want. We were given 20 minutes to think, but we took some excursions.

At this meeting, she told us in colors about the delights that await us there, etc. And the fact that we would not think to take excursions on the streets there we will be deceived and everything will be terrible.

In general, it all lasted about an hour, she quickly collected money and left. Naturally, we decided to find out on the street and when we found out we were just shocked the difference was $ 100 cheaper it was on the street. in small print there are conditions for a refund. It takes a long time to tell everything, but in a nutshell, these conditions are practically impossible to fulfill, and she hinted to us that nothing would return us anything. In further conversations, she behaved very rudely, she spoke disgustingly and, as we were told, the guide, who, as it were, should be at the hotel every day, appeared there just to collect money from such naive people as we were, and there were quite a few of them. When buying excursions, no one gave any checks, no contracts, nothing at all.

Further, I won’t tell for a long time, I’ll just say briefly, first of all, on all excursions we were taken to some shops where they sold us directly, they sold different things that were 4 times more expensive than in other stores. Secondly, in comparison with the street tours that were taken on the street, for example, our friends, in comparison with them, Anex had a disgusting service, dinners were even more disgusting and everywhere they bred money!!! Here is such a story, it's up to you to decide whether to go with them somewhere or not, but I really do not recommend this tour operator to you !! The impression of the rest was very spoiled !!!!




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