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- Replaced the hotel with an unequal (very bad!)
Travel agency review (Moscow)
Replaced the hotel with an unequal (very bad!)
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Author:
Date of purchase: 07 april 2014 Written: 07 march 2015 |
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Travel agency: (Moscow) Service type: пакетный тур |
Now I am in a lawsuit with Pegas-Retail (we have been suing for half a year already!) We bought a ticket two months before the trip, booked (on the advice of Pegas) a hotel that should be opened) just on the day of our arrival! But the day before departure, we accidentally found out that we were going to another hotel, and without options. They lied to us that he is also five stars. But, the hotel turned out to be without a category at all, and so terrible that it was impossible to eat or sleep there. Now in court they say that we ourselves agreed, and this subjective opinion about the hotel does not bother them! Never, never, never do people buy anything from them. These are smart scammers.
