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- a firm that tries not to earn the trust of the client, but to snatch and profit
Travel agency review (Moscow)
a firm that tries not to earn the trust of the client, but to snatch and profit
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Author:
Date of purchase: 08 august 2014 Written: 12 august 2014 |
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Travel agency: (Moscow) Service type: пакетный тур |
We decided to purchase a tour from this operator, at the time of the request for availability, our travel agency announced the cost of the tour, made a preliminary reservation, but at the time of payment and depositing money to the current account for this tour, there was a promotion and the discount amounted to about 23,000 rubles. We sent a claim, they didn’t answer it for a long time, but in the end they wrote to us that I’m sorry. You never know what kind of promotions we have and when ... According to the rules of the contract, the cost of the tour is determined at the time of payment and the pack of groups acted very tactlessly. As a result, we asked at least for this money to improve the category of the room in the hotel, but we were told that there were enough customers even without us. Well, if this money Pak groups will become richer??? but I am sure that they will have fewer customers with such an attitude
