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- a good company, but the work of the guide at the hotel is not debugged.
Travel agency review (Omsk)
a good company, but the work of the guide at the hotel is not debugged.
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Author:
Date of purchase: 23 march 2018 Written: 08 may 2018 |
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Travel agency: (Omsk) Service type: пакетный тур |
Good day, I'll tell you about the work of the guide, maybe it will somehow help in the future. The guide's name is Kizim. On the second day, we came to a meeting with the guide, everything is fine, but we had to come up and resolve issues at the reception, which we forgot about, and the next day I wrote an SMS to him. Kizim replied that he was transferred to another hotel and tomorrow Firuza will be at the reception from the company at 13.00. We came at 12.50 and waited until 13.30 she never came. At the reception we were asked who we are waiting for, we said that the guide. Together with the receptionist we asked about the guide, but she was never there. Then we returned to the room and waited for a call. Firuza called at 14.43 and did not even apologize, said that she was at the reception))) that's how guides work in Pegasus. Now I understand why many do not go to meet the guide, because you will not get help from them.
