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- an example of bad work of a tour operator
Travel agency review (Moscow)
an example of bad work of a tour operator
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Author:
Date of purchase: 23 august 2010 Written: 16 september 2010 |
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Travel agency: (Moscow) Service type: пакетный тур |
There was no guide with a sign waiting for us at the Barcelona airport. We saw a woman who, when boarding the plane, saw a VAM TOUR voucher. They approached her and asked, she said that the guide was, marked them, said that they were waiting here and left. We stood for thirty minutes. The guide appeared and said that everyone who checked in with him should go with him. I tell him, stop, what should I do, but no one marked me, and he again: I said - everyone who marked, go through with me! and leaves! I'm yelling STOP again! What should I do??? I treat you too! Well, he says, go up to the man with the sign of the travel agency "NEVA" and run away! I went, it turned out that we really are on his list! But, sorry, could you tell me about it???
We rested at the S Agaro Mar 4 * hotel. The hotel, staff and food were great! The resorts of Sant Feliu, Sagaro, Playa de Aro are simply excellent, not crowded. We will definitely come back here!!!
