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Author:
Date of purchase: 25 march 2013 Written: 11 april 2013 |
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Travel agency: (St. Petersburg) Service type: другие услуги |
In the month of May, we decided to go to St. Petersburg to relax, take a walk around the city, and decided to book accommodation in advance. As a result, we came across the site rent-peter apartments. They submitted an application there, informing us of our dates, We were informed that an apartment on Nevsky, 94, apt. 11. On the website, the apartment looks wonderful, we contacted the manager of this company, she said that on our dates the apartment would cost 3000 rubles, asked to make an advance payment for 1 day, when we made an advance payment and waited for booking confirmation, it never came to us , then they called the manager and it turned out that she mixed up the dates, she decided that we were booking an apartment in April, not in May, but on our dates, i.e. from 13.05, the apartment will cost 4100 rubles per day, i.е. for 1100 rubles. expensive. Although when booking I wrote that the apartment would be free from April 14, there was a discrepancy.
Before making an advance payment, I called rent-peter again and talked with another manager, we once again clarified the cost and whether the apartment was really free for our dates, I was told that everything was in order, book, in our correspondence with her several times It was our arrival dates that were mentioned. As a result, it seems that they do this on purpose, reporting one cost, which is much less, people make an advance payment, and then, in order not to spoil their mood, they agree to the proposed price, which is higher. Because, as later, managers behaved impudently and rudely when we tried to get our money back. be careful