disgusting guides

Impressions only negative! Accompanied elderly parents on trips. I have been to Spain several times for work since the 1990s. Tourists who were there for the first time and relied on "novovir" in their journey were very, very sorry. The attitude of the guides and the organization of the tour just frightened them. The meeting bus was late from the plane for 2 hours - and no explanation. Guide - Stanislav. It was clear from the look of this guide that he spent the night at a party, and he didn’t care about tourists. What excuses are there - as they saw his face, all questions disappeared immediately. In Barcelona, ​​this guide left the bus and then the tourists went alone with a driver who only understood Spanish (he refused to understand English :) was going to.

The most important information, so necessary for Russian tourists for a comfortable and safe stay in Spain, was deliberately hushed up, but all the way about paid excursions they took out the brain. The transfer back is something ... Irina puts everyone on the bus, and she gets out and ... again the tourists go with a driver who does not want to understand English. Everyone is dropped off incorrectly - at a different airport terminal. And you need to understand that it’s 20 minutes to the desired terminal by bus with suitcases, and registration has already begun! That's it, gentlemen! Be careful with this Novovira - it's not a "host", it's just a very bad taxi from the airport and back!!! I worked for them all the way, reassuring my compatriots and explaining everything to them, but I needed this???

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