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Travel agency review (Moscow)
good firm
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Author:
Date of purchase: 10 october 2017 Written: 01 january 2018 |
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Travel agency: (Moscow) Service type: пакетный тур |
When buying a tour, everything was excellent, we received all the documents on time, the site is very informative, they asked if I received all the documents. There was no trip to the office, everything is online.
In Tae, everything was the other way around, the guide made an appointment for the next day at 15.00 i.e. the whole day will be broken, this is to the fact that we booked excursions back in Moscow. and we couldn’t come to see what they said, of course, the guide’s interest in us disappeared, he didn’t deign to meet with us at another time, and of course we didn’t receive any information about the time of departure from the hotel to the airport, we had to call the hotline ourselves line. Is it really impossible to make an appointment in the evening, but rather on the day of arrival (Russian service)
