deceived

We came to the Sunrise Tour office on Preobrazhenskaya Square. in the building of the research institute, got to the manager Veronica. They came with a ready offer, found a hotel themselves, agreed with Veronika on Tranaero flights. As a result, she transferred us to the Nord Winx, and it was before March 8, she earned an extra couple of hundred dollars from us. And she didn’t even notify us about the transfer to another company’s plane. Therefore, she did not fulfill her official duties (we were informed about the obligation to notify the client in the Sunrise Tour hotline). After that, she did not pick up the phone on the office phone. It is a pity that such a pleasant at first glance girl like Veronica , so brazenly deceived us. She wrote fairy tales about booking and tour operators. The result is an obvious scam. fuel surcharge as at Transaero, but in the end .. Nord Winx. In general, Veronika, who works in an office at the Preobrazhenskaya Ploshchad metro station, tends to "rob" clients.

Beware, do not pay the entire cost of the tour before you know what you are flying. !!! And after our return, the 2nd manager of this office called us back to find out about the hotels .. and not even a word about the fact that his colleague did this. Veronica could call and at least apologize to us. But I sincerely hope that the gift that she bought herself with our money will bring her only joy.

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