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- service is terrible
Travel agency review (Voronezh)
service is terrible
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Author:
Date of purchase: 05 august 2017 Written: 24 august 2017 |
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Travel agency: (Voronezh) Service type: пакетный тур, отель, авиаперелёт |
They cheated on the number of hotel stars, were rude, offered to cooperate with other tour operators, wanted to rip off $ 1,000 for relocation to another hotel, the representative of Pegas tourist-hotel guide Oslan, to the question "why do you position the SEASTAR hotel as 4, although according to all documents it is 3? " answered: "well, you read the information on other sites." When they called the office of Alanya, the girl operator did not introduce herself, although we asked, she constantly interrupted, asked to calm down, she spoke very rudely. I will never cooperate with Pegas-tourist again.
