Travel agency review (Moscow)

trip to thailand

Author:
Date of purchase: 02 march 2012
Written: 15 march 2012
3.0
Travel agency: (Moscow)
Service type: пакетный тур

In early March 2012, he turned to the Calypso travel agency with a request to pick up a tour to Thailand. Tatyana worked with me (office on Zemlyanoy Val street). We found an option with a departure in 2 days. In addition, I asked to look for a burning tour. And then the problems started. In order to receive confirmation of the hotel reservation, I had to, postpone business, go to this office the next day, because. the manager did not call either in the evening or in the morning (and the check-out should be in a day!). She simply forgot about the burning tour. It turned out that the selected option did not pass. Another worker found another option. Then I 2 times reminded of the need to send me honey. Insurance. As a result, they sent me a copy by e-mail without specifying the company of the insurer at 20 pm before departure. I did not receive a response to a request to send the rules for medical insurance. But that is not all. Upon arrival in Thailand at the airport, we were told that there were no places in the paid hotel, because. it's full.

Seeing our surprised faces, we were told that you should have been warned about this in Moscow. Fortunately, the company Natalie Tour works professionally in Thailand and we normally settled in another hotel. In general, who does not want to receive stress, it is better not to apply to the Calypso company.




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