Date of purchase: 04 september 2012 Written: 06 april 2013
1.0
Travel agency: (Moscow) Service type: отель, авиаперелёт
From 10/25/12 I was vacationing in Turkey at the Larissa Beach Club Side Hotel. There was a nuisance from the hotel room, money was stolen, I could not achieve anything on the spot. I turned to the tour operator with a request to deal with the hotel management, but they did not answer the appeal, as well as my claim. The representative of the tour operator did not appear in court, although from Because of this, the case has been repeatedly postponed. In response to my claim, the travel agency accused me of indiscretion, although the price of the issue was only 15,000 rubles and forced the labor veteran to start litigation, go through the authorities of state bodies (Rostourism of the Russian Federation, Rospotrebnadzor) As a result, the travel agent was punished for shortcomings in drawing up a contract with me, canceled judgment but the battle continues